We custom make each set of floor mats upon the receipt of your order. Our floor mats are guaranteed against manufacturing defects for one (1) year from the date of purchase. All orders are individually inspected prior to shipment for accuracy and quality assurance. If you receive defective merchandise, we will take corrective action as long as you adhere to a few simple steps: 

1) Immediately notify us of the issue. This must be done within 5 business days of 
     your receipt of the order. 
2) If the item is defective due to a manufacturer's defect, we will issue you a Return
     Authorization Number. No returns will be accepted without the issue of this number. 
3) Upon the receipt of your return, we will correct the defect and / or send you a
     replacement. 
4) We do not warrant for wear from use or abuse. 

We incorporate the highest quality materials and craftsmanship into all of our products. With proper usage and care, your floor mats will last you a very long time!
 
Since these items are custom-made, we do not offer refunds.